DMPQ- What are the main features of The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011.
The Bill was introduced in the Lok Sabha on December 20, 2011. The Bill was referred to the Department Related Standing Committee on Personnel, Public Grievances, Law and Justice. 19 States have Notified/Enacted the bill till yet. The Bill refers to a ‘citizens charter’ which is a document that defines the standard of services … Read more